LOCHSHIELD SERVICES LIMITED (" LOCHSHIELD SERVICES LIMITED " or "We") respects the privacy concerns of our customers ("Users"). We understand that visitors to our website may have questions about whether and how this website collects and uses information, and we are committed to protecting your privacy. We only use personally identifiable information ("personal information" or "personal data") that you provide by the terms described below.
This Privacy Policy covers any personal information we obtain when you visit us, use our services, or access features of websites that LOCHSHIELD SERVICES LIMITED owns or controls (now or in the future), including www.lochshieldserv.biz. You may access the Sites from a computer or mobile phone, and this Privacy Policy will apply regardless of the means of access. This Privacy Policy also governs the use of personal information we obtain from you from any third-party site or application on which we post content or invite you to receive comments or participation, including ("Third-Party Sites"). LOCHSHIELD SERVICES LIMITED cannot control the privacy policies or practices of Third-Party Sites or companies that are not owned or controlled by LOCHSHIELD SERVICES LIMITED , and it cannot control the actions of individuals that LOCHSHIELD SERVICES LIMITED does not employ or manage. You should always consult the Third-Party Sites' privacy policies and their privacy settings.
- Notice to EU residents
The purpose of this Policy is to provide adequate and consistent safeguards for the processing of personal information in accordance with Directive 95/46/EC of the European Parliament and of the Council of 24 October 1995 on the protection of individuals with regard to the processing of personal data and on the free movement of such data ("the Directive") and all relevant legislation transposing the Directive in the European Union/European Economic Area, the Swiss Federal Data Protection Act, as such laws may be amended from time to time and are valid during the application of this Policy, the Privacy Shield and any other laws, regulations and privacy principles relating to the collection, storage, use, transfer and other processing of personal data transferred from the European Economic Area to the United States, including, but not limited to, Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of individuals with regard to the processing of personal data and on the free movement of such data, and repealing Directive 95/46/EC ("General Data Protection Regulation") as of its entry into force on 25 May 2018.
- Processing of Personal Information
We are committed to protecting your personal information by applicable law. We are committed to observing the following principles when processing personal information:
- The data will be processed fairly and by applicable law.
- The data will be collected for specific and legitimate purposes and will not be processed in a manner incompatible with those purposes.
- The data will be relevant and not excessive for the purposes for which it is collected and used. For example, data may be anonymized if deemed reasonable, feasible, and appropriate, depending on the nature of the data and the risks associated with its intended uses.
- Data subjects in the EU will be asked to give unambiguous consent to collect, process, and transfer their data.
- The data will be accurate and, where appropriate, updated. Reasonable steps will be taken to rectify or delete personal information that is inaccurate or incomplete.
- Data will be retained only insofar as necessary for the purposes for which it was collected and processed. Such purposes shall be described in this Policy.
- The data will be deleted or modified following a relevant request by the data subject in case such notification complies with the applicable legislation at any time.
- The data will be processed by the individual's legal rights (as described in this Policy or otherwise provided by law).
- Appropriate technical, physical and organisational measures will be taken to prevent unauthorised access, unlawful processing and unauthorised or accidental loss, destruction or damage to data. In the event of such a breach with respect to personal data, we will take appropriate steps to end the violation, determine responsibilities in accordance with applicable law, and cooperate with the competent authorities.
- Information We Collect
Personal Information
Users may be asked, as appropriate, their name, email address, phone number, and company name.
However, users may visit our Sites anonymously. We will collect personally identifiable information from Users only if they voluntarily submit it to us. Users can always refuse to provide personally identifiable information, except that it may prevent them from engaging in certain activities related to the Sites.
Personal information will be retained for up to 180 days.
Non-Personal Information
We may collect non-personally identifiable information about Users whenever they interact with our Sites. This information may include the browser name, computer type, and technical information about users' means of connection to our Sites, such as the operating system and Internet service providers used, as well as other similar information.
Pixel tags
We may use pixel tags (web beacons or clear gifs) on our Sites. They can help us analyze what our customers are doing on our Sites and the effectiveness of our features and advertising. They can also help us personalize your browsing experience. We may use information collected through pixel tags or tracked links in combination with your personal information. We may also combine your personal information with LOCHSHIELD SERVICES LIMITED and other personal information. If we work with other companies to help us track, collect, and analyze this information, they will be prohibited from using it for any other purpose.
- How We Collect Information
We may collect personal information from Users in various ways, including when Users visit our site, subscribe to our newsletter, fill out a form, and/or in connection with other activities, services, features, or resources we make available on our Sites.
In 2019, we collected personal information through your use of the Sites, newsletter subscriptions, and form filling. This information included the name, email address, company name, and phone number. We also collect cookie data as described in Section 3 of this policy. We did not sell this information to any third party. The information was used by Section 5 of this policy.
- How We Use the Information Collected
LOCHSHIELD SERVICES LIMITED collects and uses Users' personal information for the following purposes: to personalize the user experience, to improve our Sites, to improve customer service, to share their information with third parties, to send Users the information they agreed to receive on topics that we believe will be of interest to them, and if a User chooses to opt out of our mailing list, They will receive emails that may include company news, updates, information related to products or services, etc. If the User wishes to unsubscribe from receiving future emails at any time, we include detailed unsubscribe instructions at the bottom of each email, or the User may contact us through our Sites.
We may also use the information in the aggregate to understand how our Users use the services and resources provided on our Sites.
- How We Protect Your Information
We adopt appropriate data collection, storage, processing practices, and security measures to protect against unauthorized access, alteration, disclosure, or destruction of your personal information and data stored on our Sites. We do not collect any confidential or purchase-related information from the User.
We will notify you in writing if there is a data breach on our website.
- Sharing your personal information
We may share your information with third parties:
- to help us operate our business and the Sites or administer activities on our behalf, such as sending newsletters or surveys for those limited purposes, provided that you have given us your permission;
- to provide you with offers and marketing that may interest you.
We will always obtain your express permission when we collect information before sharing it with third parties for marketing purposes.
Any third party with whom we share your information will use your information according to this privacy policy.
We may be required to disclose personal information in response to lawful requests by public authorities, including to meet national security or law enforcement requirements.
- Third-Party Websites
Users may encounter advertising or other content on our Sites that link to the sites and services of our partners, suppliers, advertisers, sponsors, licensors, and other third parties. We do not control the content or links on these sites and are not responsible for the practices employed by websites linked to or from our Sites. In addition, these sites or services, including their content and links, may change constantly. These sites and services may have privacy and customer service policies. Browsing and interaction on any other website, including websites that link to our Sites, are subject to that website's terms and policies.
- Children
The Sites are not directed to children under 13, and LOCHSHIELD SERVICES LIMITED does not knowingly collect any information from or about children under 13. If you believe that a child has provided us with information, please get in touch with us at [email protected]
- Your Consent and Updates to this Policy
You acknowledge that this Privacy Policy is part of the Terms of Use for your use of the Sites, and you agree that your use of the Sites signifies your consent to LOCHSHIELD SERVICES LIMITED 's Privacy Policy. LOCHSHIELD SERVICES LIMITED reserves the right to change this Privacy Policy at any time. If we change our Privacy Policy, we will post those changes on this page so that you are always aware of what information we collect, how we use it, and under what circumstances we disclose it. Since we may make changes from time to time without notice, we suggest you periodically review this Policy. Your continued use of the Sites after the effective date of any modification to the Policy will be deemed your acceptance of the modified terms.
If you have any questions about your privacy or security on our Sites, please get in touch with us using the following information:
[email protected]
ADDRESS LOCHSHIELD SERVICES LIMITED : 5 South Charlotte Street, EH2 4AN, Edinburgh, Scotland
